How Do I Disconnect My Integration or Change Payroll Providers?

If you would no longer like to have a payroll integration or you have switched payroll providers, please review the instructions below. Please inform us that you would like to disconnect your payroll integration at least 2 pay periods in advance. 

How to Disconnect Your Payroll Integration

In order to disconnect your payroll integration, please send an email to statepayrollintegrations@vestwell.com with the following:

  • Email Subject: OregonSaves - Disconnect Payroll Integration
  • Information to include:
    • Name of your current payroll provider
    • The company's last pay date with the current provider 
    • The company's pay schedule 

If you are unsure of where to find this information please see this article. 

You may also disconnect the integration on your own at any time to change pay groups. Do so by navigating to the "Contributions" page, selecting the gear icon, and then clicking the Disconnect button.

NOTE: Once the integration has been removed, you will be responsible for processing all contributions. This can be done manually or via a file upload

Please be aware that if you do not inform us at least 2 pay periods in advance, the payroll integration will continue to process your contributions. 

As a result of removing an integration, the name of the pay-group(s) in your portal may change. Please be sure to maintain and update pay-group names as needed. To edit this information please see this article.

How to Change Payroll Providers

If you have changed payroll providers, please inform us by sending an email to statepayrollintegrations@vestwell.com with the following:

  • Email Subject: OregonSaves - Change Payroll Provider
  • Information to include:
    • Name of your current payroll provider
    • Name of your new payroll provider
    • The company's last pay date with the current provider 
    • The company's pay schedule 

*Please note that an integration is not always available for all payroll providers. To review which providers have an active integration, please see this list

If the Payroll Provider you are switching to is not on the Active Integration list, you will be responsible for processing all contributions. This can be done manually or via a file upload

As a result of changing payroll providers, the name of the pay-group(s) in your portal may change. Please be sure to maintain and update pay-group names as needed. To edit this information, please see this article.