Frequently Asked Questions
Below you'll find many of the common questions we’ve been asked.
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Employer FAQs
Can my company join the program before its required date?
You can join the program at any time. The required date or deadline, is the date by which you are required to register and facilitate the program or certify your exemption.
To get started, simply visit our sign-up page, then enter your EIN and Access Code. If you have not yet received a notification with your Access Code, you can request one by completing this form.
How Do I Contact OregonSaves?
To contact support, please call (844) 661-1256 or email clientservices@oregonsaves.com.
Do employees need to fill out paperwork to enroll or make changes?
Employees are enrolled automatically once they are added by their employers and do not need to fill out any paperwork. Once enrolled, employees can manage most account functions online, however, OregonSaves also makes printable forms available for certain account changes. Our customer service team is always available if your employees need additional help or have questions.
What does automatic enrollment mean?
Employees are enrolled automatically and do not need to fill out any paperwork. Once enrolled, employees can manage most account functions online. But, if needed, there are offline forms available for certain account changes; these forms can be downloaded, filled out, and sent in.
If I offer OregonSaves to my employees now and then decide to offer a qualified retirement plan later, what do I do?
Employers that choose to introduce a qualified retirement plan after enrolling employees in the OregonSaves program should exempt their business. You can find more information about this process here.
Can I have a designated employee or payroll services provider complete the registration and enrollment process?
You can invite a payroll representative to help you facilitate this process. Your payroll representative can be an admin, a teammate, or even your bookkeeper or payroll administrator. Please refer to this article for details on how to add your payroll representatives as a teammate.
Saver FAQs
Where can I find information about investments, fees, risks, and other program details?
The information you want is detailed in our Program Description.
Where can I find a copy of the program rules?
The OregonSaves program rules are posted here.
I’m not eligible for the employer-sponsored retirement plan at my job. Can I join OregonSaves?
Yes. If you are 18 or older, have earned income, are employed in Oregon, and are eligible to contribute to an IRA, you can sign up yourself here. You can set up automatic contributions through your bank account or contribute by check using a mail-in paper form after the account has been set up. And you may be able to contribute through payroll deductions, but only if your employer is willing to set up a deduction for you.
What about expense ratios and fees?
The expense ratios and other information for the funds used in the OregonSaves retirement savings program can be found on the Investments page. In addition to the expense ratios, there are also Asset-Based fees and Annual Account fees for the Program, regardless of which investment option you choose. These fees and expense ratios go towards managing and running the OregonSaves program and the underlying investment portfolios, respectively.
What do I need to set up my own account?
If you’re self-employed or don’t work for an employer registered with OregonSaves, you can contribute directly to your own Roth IRA account. It’s easy and takes only a few minutes to get started:
- Create an account. You’ll just need your Social Security number, date of birth, and residential address.
- Customize your savings choices. Set up automatic contributions from your bank account to your OregonSaves retirement account, or choose the initial minimum contribution and select your investment options. Learn more about contribution limits.
I’m self-employed. Can I set up my own OregonSaves account?
If you are 18 years of age or older, have Oregon taxable income, and are eligible to contribute to a Roth IRA under the federal rules governing IRAs, you can open your own retirement account with OregonSaves here. You can set up automatic contributions through your bank account or contribute by check using a mail-in paper form after your account has been set up.