Employees will be in one of the following four statuses.
Employee Status | Definition | When It Will Be Set |
Pending | The employee has just been added to the employer portal, and employee eligibility validation has not yet begun. | This status is set by default when new employees are added to the system. Generally, it will remain in this status until the following day, when they will progress to a more descriptive status. |
Ineligible |
Employees will be "Ineligible" either when:
In this status, the employee is not eligible to participate in the program. |
Specifically, any of the following conditions cause an employee to be ineligible:
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Active | Employees who have met all eligibility requirements are then eligible to contribute and will be in "Active" status. |
Specifically, all of the following must be true for an employee to become active:
Employees in this status are eligible to participate and have contributions submitted. |
Opted Out | Employees who have explicitly chosen not to participate as savers in the state program will be marked as "Opted Out." |
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Employee Detail Statuses
This detailed underlying status drives an employee's overall status.
Customer Identification Program (CIP)
Status | Description |
Pending | Initial/default value when employees are added; CIP results not yet available |
Verified | CIP result received; the employee has been verified |
Not Verified | CIP result received; the employee has not been verified |
Account Status
Status | Description |
Open | Account is open |
Open (On Hold) | Account is open, but has a hold placed on it. Contributions cannot be made. |
Closed | Account has been closed. Generally only expected if an employee opts out of the program. |
30-Day Waiting Period
Status | Description |
Met | 30 days have passed since the employee was added to the platform, and the employee may be eligible to begin contributing. |
"X" days left | Indicates the number of days until the 30-day waiting period since the employee was added to the platform will be passed. The employee cannot yet contribute. |